Returns
Plain-language store policy for the current Accidental & Co. storefront. If something here doesn't answer your situation, reach out before you place an order.
Every item is printed just for you after you order, so nothing is pre-made or restocked. Because of that, we generally can’t accept returns or exchanges for size, color preference, or a change of mind. We know that’s a real limitation of made-to-order printing, and we’d rather be upfront about it than surprise you at the end.
If something’s actually wrong
If your item arrives defective, misprinted, or damaged in transit, or we simply sent the wrong thing, that’s on us to make right, always. Here’s how:
- Reach out via contact within 14 days of delivery.
- Include your order confirmation and a photo of the issue. This is the fastest way for us to sort it out.
- We’ll reprint the item or refund you, your choice, once we’ve confirmed the problem.
Sizing
Because we can’t take size-based returns, check the size chart on each product page, which gives representative fit measurements rather than just a size label, before you order. Questions about fit before you buy? Ask us first.
This page is the plain-language returns version for the current storefront. If your situation is unusual, contact the store before ordering.